Grievances And Complaints
At Ridley College, we seek to be accountable to members and stakeholders by providing the opportunity for feedback and reporting of complaints and allegations concerning both academic and non-academic matters, including bullying and harassment. We take all complaints very seriously.
Academic Grievances And Complaints
As a world-class theological college, Ridley has high academic standards. Ridley aims to treat all students fairly and reasonably when teaching and assessing them. If you believe that you have not been treated fairly in relation to Ridley’s academic teaching and/or assessment, you can lodge a grievance following the guidelines found in ACT Grievance Resolution Policy (Part 2: Section 1).
Non-Academic Grievances And Complaints
Ridley College welcomes feedback on non-academic matters. Non-academic matters refer to various administrative and other matters related to fees, withdrawals, expulsion, and allegations of bullying or harassment. You may lodge a grievance following the guidelines found in ACT Grievance Resolution Policy (Part 2: Section 2). If your grievance relates to bullying and harassment at Ridley, we ask that you refer to the Ridley College Safeguarding People Policy for detailed information regarding how to report an issue and receive support.
Ridley College is committed to providing a safe environment free from bullying and harassment. If you wish to report an alleged incident of bullying or harassment, please refer to the Ridley College Safeguarding People Policy for details on how to report an allegation and the support Ridley will provide.
Other resources:
1. ACT Sexual Assault and Sexual Harassment Policy
2. ACT Grievance Resolution Policy
3. Ridley College Whistle-blowing Policy
